HAVE A QUESTION?
If you have a question about our website or the WordPress website management services we offer, you will probably find the answer here on this page. However, if you cannot find an answer to your question or you would prefer to speak to a real person, please feel free to give us a call.View Plans
Frequently Asked Questions
What are your hours of operation?
General business hours are 9:00am to 5:30pm, Monday to Friday. However, we are often in the office later and on weekends. Feel free to call us any time, and if we are not available you may leave us a voice mail. We try our best to return all calls and emails within 24 hours (excluding weekends and holidays).
Do you offer your services internationally?
Although we are based in Merritt Island, Florida we offer our services to clients in most countries, though the method of payment accepted may vary. If you are not a resident of the United States and would like us to manage a WordPress website for you, feel free to contact us and we will work with you to find a payment method that will satisfy our requirements.
How much do your WordPress management packages cost?
The cost of our WordPress website management services varies according to your needs. We offer free consultations to help you determine which package best suits your needs.
How long will it take to begin managing my website?
All services are provided on a first come, first served basis. We work very hard to begin managing websites in a timely manner, without sacrificing our standards of quality. When you purchase a WordPress website management service, or request a quote you will be provided with an estimate of how long it will take to begin managing your site.
Do you offer support if I experience problems?
All of our WordPress website management services include support sessions designed to help you get up to speed on the administration and management of your website. In addition to the included support sessions we offer additional support at any time for a fee. Please contact us for pricing and details.
Where is your company based?
All of our WordPress website managers and client support services are based in the United States. Additionally we do not outsource any services to other countries, though we may from time to time contract with companies based in the United States, who employ only U.S. residents to perform certain services. We are well aware there are many highly qualified and capable individuals outside the United States. However, we have little or no legal recourse in employing such individuals/companies which is why we choose to have all work completed in the USA. This ensures the work is done to our mutual satisfaction, and in the rare case it is not we have recourse.
What payment methods do you accept?
We accept Credit Cards, PayPal and Checks (payable in USD, drawn on a US bank). We accept credit cards in the form of MasterCard, Visa, American Express and Discover. PLEASE NOTE: For clients outside the United States we may require alternate forms of payments.
How do I contact you?
You may send us an email by visiting the contact us page or call us at any of the phone numbers listed at the top or bottom of this page. Additional phone numbers are posted on the contact us page, including international numbers for our valued clients in Australia and the United Kingdom.
Are you currently hiring?
We currently employ a full staff, so we are not hiring at this time. However, we do sometimes post job openings on this site when we are expanding our business. We ask that you do not contact us to request employment, but you may visit this site from time to time to see if any openings are available.
Save Time and Money!
We would love to show you how much time and money you can save by allowing us to manage your WordPress website.